Technical Solutions Specialist (Data Management)

TL;DR

Technical Solutions Specialist (Data Management): Providing technical support and project assistance for geoscientific data management platforms with an accent on customer integration and regional advocacy. Focus on implementing data structures, delivering specialized training, and bridging the gap between users and software developers.

Location: Belo Horizonte, Brazil (Flexible working available)

Company

hirify.global provides world-leading technology for Earth sciences, helping organizations understand the underground to make better decisions in mining, civil, and energy sectors.

What you will do

• Provide comprehensive technical support and project assistance for data management solutions including Central, MX Deposit, Imago, and OpenGround.
• Act as a regional technical advocate, supporting the sales team with product demonstrations and implementation plans.
• Deliver technical training to new customers to integrate hirify.global solutions into their professional workflows.
• Collaborate with global teams to develop best practices, structured demonstrations, and training materials.
• Conduct user health checks to identify opportunities for additional support, training, or sales.
• Mentor junior team members to build their technical confidence and expertise.

Requirements

• Degree in geosciences, geoscience engineering, or a closely related discipline.
• Minimum 5 years of professional experience in geoscience and data management.
• Fluent English and Portuguese.
• Experience with data management or 3D modeling software, ideally the Leapfrog suite.
• Strong understanding of data structures, integrations, networking technology, and platforms.

Nice to have

• Proficiency in Spanish.
• Strong interpersonal and conflict management skills.
• Ability to adapt to a fast-paced, constantly changing environment.

Culture & Benefits

• Flexible working arrangements and a collaborative, innovative community.
• Competitive salary and an employee share purchase plan in most locations.
• Continuous learning and career growth opportunities.
• Wellness programs and a dedicated paid day per year for volunteering.
• Office perks including team events and a vibrant culture of ownership and transparency.