Community Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Community Manager: Building and growing an international community for hardware products with an accent on moderation processes, user engagement, and feedback loops. Focus on fostering healthy discussions on Reddit and Discord, shaping community culture, and acting as a bridge between users and the product team.
Location: Global Remote (Work from anywhere in the world)
Company
Creators of Zero, a portable device for tech enthusiasts, currently developing new hardware products like One and BUSY Bar.
What you will do
- Build and improve moderation processes in collaboration with volunteer moderators.
- Develop community guidelines, moderation policies, and internal playbooks.
- Engage with users across Reddit and Discord to maintain healthy and valuable discussions.
- Collect structured product feedback and share actionable insights with the product team.
- Organize community initiatives to increase engagement across all channels.
Requirements
- Experience managing online communities on platforms such as Reddit or Discord.
- Fluent in both English and Russian.
- Experience building engagement and working directly with online communities.
- Ability to communicate with empathy and stay calm in difficult situations.
- Genuine interest in technology and consumer products.
Nice to have
- Familiarity with hardware-focused products.
Culture & Benefits
- Flexible work format: office, hybrid, or fully remote from anywhere in the world.
- Necessary equipment provided for a comfortable working environment.
- Benefits including VHI, corporate sports, foreign language courses, and therapy sessions.
- Five-day workweek with a flexible start of the working day.
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