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15 часов назад

Application Support Engineer (Java)

Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Portugal
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR

Application Support Engineer (Java): Support and maintenance of information systems and marketplace applications with an accent on troubleshooting, root cause analysis, and incident prevention. Focus on managing distributed architectures, micro-services, and API-based systems.

Location: Lisbon, Portugal

Company

hirify.global is an innovative IT company specializing in digital transformation and the implementation of complex information systems.

What you will do

  • Troubleshoot and resolve issues across a wide range of information systems and applications.
  • Perform support and maintenance for Digital Channels and Marketplace applications.
  • Conduct daily ticket analysis and root cause analysis to identify and prevent recurring incidents.
  • Maintain distributed architectures utilizing APIs and micro-services.
  • Provide out-of-hours standby support to ensure system availability.

Requirements

  • Experience using Java for application troubleshooting and support (non-development).
  • Strong knowledge of SQL.
  • Experience working with ITSM systems, such as ServiceNow.
  • Background in supporting Digital Channels and Marketplace applications within micro-site architectures.
  • Must be based in or be able to work in Lisbon, Portugal.

Nice to have

  • Experience with APM tools, specifically Dynatrace.
  • Proficiency in using Kibana for log analysis.

Culture & Benefits

  • Commitment to equal opportunities and a non-discriminatory hiring process.
  • Work in an audacious and innovative environment.
  • Focus on professional growth through challenging transformation programs.

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