Associate Principal, Clinical Operating System (cOS) (Healthcare Technology)

Location: Remote within the U.S.; approximately 80% travel, typically Monday–Thursday onsite with a primary U.S. client

Salary: $145,000–$230,000 base salary annually, plus a discretionary bonus or commission and benefits.

Company

hirify.global provides experience measurement, data analytics, insights, technology, and consulting services that help healthcare organizations and other complex industries improve human experiences and operational outcomes.

What you will do

• Lead clinical Operating System engagements through assessment, implementation, go-live, sustainment, and evolution.
• Coach unit, department, hospital, and system leaders on standard work, daily management routines, and adoption.
• Translate the cOS methodology into observable behaviors that improve reliability, accountability, and frontline engagement.
• Partner onsite with clinical, operational, quality, safety, patient experience, and executive leaders.
• Embed dashboards, rounding tools, escalation workflows, event reporting, and reliability metrics into clinical workflows.
• Collaborate with product, engineering, and analytics teams to improve workflows, automation, integrations, configuration, and cOS delivery models.

Requirements

• 15+ years of experience in acute care, including operations, clinical transformation, performance improvement, or high-reliability environments.
• Experience leading operational change in clinical settings and implementing daily management systems such as tiered huddles, leader rounding, visual management, escalation pathways, and standard work.
• Experience with patient experience, employee experience, safety, and/or quality solutions.
• Ability to understand how products, data, dashboards, workflow tools, and integrations influence adoption and operational outcomes.
• Ability to coach leaders in real time, work in active clinical environments, and build credibility with clients.
• Bachelor’s degree required; strong communication, facilitation, systems-thinking, ownership, and adaptability skills.

Nice to have

• Experience as a tech-forward healthcare operator or implementation leader.
• Experience building and scaling a new healthcare service line, including playbooks, tools, and repeatable delivery models.

Culture & Benefits

• Work focused on improving outcomes for patients, families, clinicians, and healthcare leaders.
• Collaborative culture centered on customer partnership, personal ownership, continuous learning, innovation, and teamwork.
• Meaningful field experience in clinical environments and long-term transformation engagements.
• Competitive benefits package and eligibility for a discretionary bonus or commission tied to achieved results.
• Reasonable accommodations are available for qualified individuals with disabilities or disabled veterans during the hiring process.