Team Lead, SAP Managed Services (SAP)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Team Lead, SAP Managed Services (SAP): Leading the delivery team to provide application support for mission-critical SAP environments with an accent on technical leadership, complex troubleshooting, and client satisfaction. Focus on managing SAP AMS support, mentoring a team of engineers, and developing break fixes for critical product defects.
Location: Remote (Brazil)
Company
is a global provider of end-to-end enterprise software support, managed services, and Agentic AI ERP solutions for Oracle, SAP, and VMware.
What you will do
- Lead the SAP Managed Services Delivery team to achieve client and employee satisfaction while managing financial targets.
- Build and evolve a cohesive team by defining skill requirements and guiding the sourcing and hiring of top talent.
- Drive resolution for complex customer issues using methodical troubleshooting based on expert knowledge of SAP functionality.
- Manage key assigned accounts as a technical and functional advisor.
- Develop application break fixes for critical product defects and create scripts to correct data issues.
- Collaborate with sales teams to provide technical expertise during the sales cycle.
Requirements
- Must be based in Brazil.
- 10+ years of relevant SAP Software Product Support experience (Techno-Functional).
- 5+ years of SAP AMS support experience and 5+ years of Team Leading experience managing teams of 7+ people.
- Proficiency in one or more SAP Modules: MM, WM, FICO, SD, HCM, PP, or PM.
- Expertise with SAP 4.x and ECC platforms, including configuration and administration.
- Fluency in both English and Portuguese is required.
Nice to have
- ITIL – ITSM Certification.
- PMP-PMI Certification.
- Experience with localizations and global implementations.
Culture & Benefits
- Compensation, bonuses, and benefits matched to the skills of top-performing team members.
- Fast-paced environment focused on continuous learning and professional growth.
- Corporate culture based on the "Four Cs": Company, Colleagues, Clients, and Community.
- Commitment to diversity, inclusion, and positive global philanthropic impact via the Foundation.
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