Academic Support Analyst-1

TL;DR

Academic Support Analyst-1 (Academic Administration): Overseeing registrarial processes and student records to support academic progression with an accent on policy compliance and graduation management. Focus on improving business processes, ensuring data accuracy per FOIPOP regulations, and providing subject matter expertise for enrolment services.

Location: Onsite at hirify.global Okanagan Campus - Kelowna, BC, Canada

Salary: $5,365.42 - $7,709.92 CAD Monthly

Company

University of British Columbia (hirify.global) is a leading research and teaching institution dedicated to excellence in learning and innovation.

What you will do

• Manage services for degree progression and provide expert guidance on records management to faculty and departments.
• Oversee the entire graduation process, including application management, eligibility tracking, and secure document distribution.
• Enforce strict adherence to FOIPOP and hirify.global regulations to ensure the security and accuracy of student records.
• Deliver training to staff, faculty, and students on Enrolment Services procedures and student information systems.
• Lead strategic initiatives to optimize business processes and implement system enhancements based on requirement gathering and testing.
• Collaborate with interdepartmental stakeholders to ensure degree auditing tools align with the Academic Calendar.

Requirements

• Undergraduate degree in a relevant discipline.
• Minimum of 1-2 years of related experience or an equivalent combination of education and experience.
• Intermediate proficiency in Microsoft Word, Excel, and Outlook.
• Must be based in or able to work onsite in Kelowna, BC.
• Proven commitment to equity, diversity, and inclusion.

Nice to have

• Experience working within a student service environment.
• Familiarity with Student Information Systems, Workday Student, or Drupal CMS.
• Experience with policy interpretation and administration.
• Ability to handle high-pressure situations and heavy volumes during peak periods.

Culture & Benefits

• Commitment to maintaining a diverse and inclusive workplace.
• Opportunity for significant autonomy and independent decision-making.
• Collaborative work environment spanning multiple campus locations.
• Focus on professional development and excellence in academic support.