Senior Project Manager (CX)

TL;DR

Senior Project Manager (CX): Leading the delivery of innovative omnichannel solutions for the North American market with an accent on customer experience, digital, and social project management. Focus on bridging creative, data, and technology to optimize the customer journey across diverse workstreams.

Location: Hybrid in Atlanta, GA (Office average 4 days a week)

Salary: $60–$70 per hour

Company

hirify.global is a leading creative company combining brand experience, customer experience, and commerce to drive growth for global blue-chip clients.

What you will do

• Lead the delivery of high-quality, on-time and on-budget digital and social projects.
• Establish and manage cross-functional teams across different locations to ensure collaboration.
• Develop program communications, structures, and tools for agency and client engagement.
• Manage project estimation, planning, profitability, and resource allocation.

Requirements

• 3+ years of project leadership in advertising or marketing communications in a client-facing role.
• Proven track record in CX-focused campaigns and digital content creation.
• Experience with omnichannel programs and diverse teams (UX, Tech, Strategy, Creative).
• Knowledge of social/mobile content requirements and user-centered design (UX/UI).
• Must be based in the US and able to work hybrid in Atlanta, GA.

Nice to have

• Experience in the CPG sector.
• Experience with e-commerce and retail brand marketing.

Culture & Benefits

• Collaborative, close-knit, and supportive team environment.
• Hybrid work model fostering creativity and connection.
• Culture of Creative Bravery and positive problem-solving.
• Competitive benefits package provided by WPP.