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High Potential Program - IT Support

Формат работы
onsite
Тип работы
fulltime
Грейд
trainee
Английский
c1
Страна
Germany
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
High Potential Program - IT Support (IT infrastructure and cloud): Supporting internal users, employee devices, accounts, permissions, and IT documentation through a four-to-six-month program with an accent on hands-on helpdesk operations, asset management, and compliance. Focus on solving recurring technical issues, automating internal workflows, and improving technical operations across Linux, macOS, and Windows environments.

Location: Hamburg, Germany; on-site

Company

hirify.global is a Hamburg-based B2B cloud company developing object storage, GPU infrastructure, and a high-performance compute platform for AI and business workloads.

What you will do

  • Act as the first point of contact for internal IT requests and support tickets involving hardware, software, accounts, and connectivity.
  • Manage employee equipment and maintain asset records for macOS and Windows devices and monitors.
  • Support user account administration and access permission management for the Engineering Team.
  • Document internal IT infrastructure, tools, and processes in line with compliance and certification requirements.
  • Identify recurring issues and implement improvements across technical operations.

Requirements

  • Currently enrolled in or recently graduated from Computer Science, Business Informatics, IT Management, or an equivalent practical background.
  • Structured, reliable, communicative, and proactive in solving problems.
  • Curiosity about AI tools and automation for streamlining internal operations.
  • Comfortable working across Linux, macOS, and Windows environments.
  • Fluent English required.

Nice to have

  • German language skills.
  • Experience with Python or Bash scripting.
  • Experience with MDM tools or AI workflow automation platforms such as Make, Zapier, or n8n.

Culture & Benefits

  • Four-to-six-month program with comprehensive training, mentorship, weekly feedback, and leadership development.
  • One-on-one mentorship from a senior leader and direct feedback from company founders.
  • Real projects from the first day and collaboration with teams across the company.
  • Monthly collaborative meetup weeks, team events, and networking opportunities.
  • Potential full-time employment after successful completion of the program.
  • Office amenities include healthy food, a canteen, and a subsidized premium gym membership.

Hiring process

  • Submit a CV or LinkedIn profile.
  • Introductory call via Google Meet after application review.
  • Two to four interview steps, including a meeting with the founders, followed by an offer and feedback call.

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