обновлено 4 дня назад
High Potential Program - IT Support
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
High Potential Program - IT Support (IT infrastructure and cloud): Supporting internal users, employee devices, accounts, permissions, and IT documentation through a four-to-six-month program with an accent on hands-on helpdesk operations, asset management, and compliance. Focus on solving recurring technical issues, automating internal workflows, and improving technical operations across Linux, macOS, and Windows environments.
Location: Hamburg, Germany; on-site
Company
is a Hamburg-based B2B cloud company developing object storage, GPU infrastructure, and a high-performance compute platform for AI and business workloads.
What you will do
- Act as the first point of contact for internal IT requests and support tickets involving hardware, software, accounts, and connectivity.
- Manage employee equipment and maintain asset records for macOS and Windows devices and monitors.
- Support user account administration and access permission management for the Engineering Team.
- Document internal IT infrastructure, tools, and processes in line with compliance and certification requirements.
- Identify recurring issues and implement improvements across technical operations.
Requirements
- Currently enrolled in or recently graduated from Computer Science, Business Informatics, IT Management, or an equivalent practical background.
- Structured, reliable, communicative, and proactive in solving problems.
- Curiosity about AI tools and automation for streamlining internal operations.
- Comfortable working across Linux, macOS, and Windows environments.
- Fluent English required.
Nice to have
- German language skills.
- Experience with Python or Bash scripting.
- Experience with MDM tools or AI workflow automation platforms such as Make, Zapier, or n8n.
Culture & Benefits
- Four-to-six-month program with comprehensive training, mentorship, weekly feedback, and leadership development.
- One-on-one mentorship from a senior leader and direct feedback from company founders.
- Real projects from the first day and collaboration with teams across the company.
- Monthly collaborative meetup weeks, team events, and networking opportunities.
- Potential full-time employment after successful completion of the program.
- Office amenities include healthy food, a canteen, and a subsidized premium gym membership.
Hiring process
- Submit a CV or LinkedIn profile.
- Introductory call via Google Meet after application review.
- Two to four interview steps, including a meeting with the founders, followed by an offer and feedback call.
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