Partner Success Intern (French-speaking)

TL;DR

Partner Success Intern (French-speaking): Provide ongoing high-quality support for transit agency partners, with an accent on partner success, product feature quality assurance, and data-driven business reviews. Focus on drafting partner-facing documentation, running marketing campaigns to grow ridership, and translating performance metrics into actionable recommendations.

Location: Paris

Salary: €2,300–€2,400 gross per month (based on a 40-hour week)

Company

hirify.global builds technology for modern public transportation networks and partners with transit agencies worldwide.

What you will do

• Develop deep expertise in Via technology, use cases, and best practices to support partners confidently
• Own quality assurance for new product features by thoroughly testing before rollout
• Draft clear, easy-to-follow product documentation in the local language partners use
• Set up and manage partner marketing campaigns to grow ridership
• Analyze service performance data and lead quarterly business reviews with actionable recommendations
• Create marketing materials that highlight partners’ success stories

Requirements

• Language: French (C2 minimum) and English (C2 minimum)
• Currently enrolled in university (at least 3rd semester)
• Comfortable working with data and deriving insights from performance metrics
• Strong communication skills to explain complex information clearly
• Highly organized and able to manage multiple workstreams
• Proactive, entrepreneurial mindset with problem-solving orientation

Culture & Benefits

• Hybrid working with an office in central Paris (Saint-Lazare)
• Meal vouchers via Swile
• Full-time internship for at least 6 months
• Broad exposure to entrepreneurship, account management, technology management, and on-demand mobility

Hiring process

• Interviews to assess language proficiency, communication clarity, and ability to work with data
• Discussion of internship scope, expectations, and fit for partner success responsibilities