Project Manager for Product Management (Fintech)

TL;DR

Project Manager for Product Management (Fintech): Developing and operating customer-centric value propositions for loyalty and beyond-banking services with an accent on cashback, subscriptions, and lifestyle perks. Focus on translating business needs into actionable requirements, managing the product backlog, and ensuring production stability.

Location: Bucharest - Dacia One

Company

hirify.global Romania is a global software development and operations hub providing a wide range of technical and retail services to 24 ING units worldwide.

What you will do

• Manage customer journeys and offer mechanics for cashback, streaming subscriptions, and lifestyle perks.
• Handle operational activities including incident management, production stability follow-up, and payment processing support.
• Maintain and prioritize the product backlog in Azure DevOps/Jira, aligning goals with the Product Owner and delivery teams.
• Translate business, country, and customer needs into clear, actionable technical requirements.
• Coordinate with international teams and stakeholders across multiple countries to ensure consistent delivery.
• Support end-to-end delivery processes from requirement clarification to release and post-production validation.

Requirements

• 3+ years of experience in Product Management, Product Ownership, or Customer Journey Expert roles.
• Experience working in Agile environments (Scrum or Kanban).
• Strong skills in backlog management, prioritization, and stakeholder communication in a multi-country setup.
• Ability to coordinate technical teams, manage dependencies, and drive the resolution of production issues.
• Comfort working with operational topics such as incident management and partner support processes.

Nice to have

• Experience with Azure DevOps or Jira.
• Background in digital customer journeys, loyalty programs, cashback, or subscription platforms.

Culture & Benefits

• Collaborative and diverse international environment working with teams across Romania, the Netherlands, Belgium, and Germany.
• Opportunity to build customer-facing propositions integrated into a major banking app.
• Culture of ownership, open dialogue, and shared problem-solving.
• Impact-driven work environment focused on innovative financial solutions.