User Experience Designer (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
User Experience Designer (AI): Designing AI-powered customer and employee experience orchestration tools with an accent on Copilots, knowledge portals, and AI-driven features. Focus on bridging the gap between user needs, business goals, and technical requirements for enterprise-scale platforms.
Location: Must be based in Hungary (Remote, Hybrid, or Onsite in Budapest)
Company
is an AI-powered experience orchestration platform helping organizations deliver personalized customer service and operational efficiency at scale.
What you will do
- Execute designs for AI-powered features, leveraging research insights to align with project goals.
- Collaborate with Senior/Staff UX Designers, Product Management, and Engineering to align stakeholders.
- Conduct UX discovery, competitor audits, and craft user stories for the Copilots & Knowledge team.
- Design for Agent Copilot, supporting agents with summarization and AI-powered knowledge suggestions.
- Contribute to the team's collective knowledge through proactive learning and mentorship.
Requirements
- 2-4 years of experience in user experience design.
- Proficiency with Figma and FigJam.
- Experience with UX research methodologies.
- Strong English communication skills (written and spoken).
- Must be based in Hungary.
Nice to have
- Experience designing for enterprise-level applications, specifically support or call centers.
Culture & Benefits
- Flexible-first culture with options for remote, hybrid, or office-based work.
- Comprehensive health, life, and cafeteria insurance.
- Professional growth support through learning centers and leadership development.
- Wellness perks including "August Free Fridays" and paid volunteer time.
- Modern HQ in Budapest with a company cafe, barista, and gym.
Hiring process
- Application review by Talent Acquisition and the hiring team.
- Initial Zoom interview with a Talent Acquisition Partner.
- Interviews with the hiring manager and team members (maximum of five interviews).
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