Senior Execution And Enablement Manager (Fintech)

TL;DR

Senior Execution and Enablement Manager (Fintech): Driving operational excellence across the Payins network and managing strategic relationships with processors and regulators with an accent on cost optimization, approval rates, and seamless merchant onboarding. Focus on negotiating high-value commercial agreements, leading root-cause investigations for technical issues, and scaling global payment capabilities.

Location: Hybrid (Cape Town)

Company

hirify.global is a global payments processor enabling major companies to collect payments in emerging markets across 40 countries.

What you will do

• Manage strategic end-to-end relationships with high-impact partners, processors, acquirers, and regulators.
• Negotiate high-value commercial agreements, including pricing, SLAs, and liability frameworks.
• Lead complex root-cause investigations and drive cross-functional remediation plans for technical issues.
• Oversee senior-level hypercare and escalation management for high-value merchants during integrations and go-lives.
• Develop partner-level performance strategies to optimize approval rates and reduce operational costs.
• Govern card-scheme and APM mandates to ensure global compliance and risk mitigation.

Requirements

• 8–10+ years of experience in payments/fintech operations, partner management, or APM ecosystems.
• Expert knowledge of payment flows, APIs, webhooks, routing, disputes, and settlement.
• Proven track record in commercial negotiations and managing complex global partner ecosystems.
• Deep understanding of scheme rules, mandates, and operational risk.
• Strong data-driven mindset with proficiency in Excel; SQL or BI tools preferred.
• Bachelor’s degree in Business, Engineering, Economics, Computer Science, or a related field.

Culture & Benefits

• Performance-driven flexible schedules.
• Monthly social budget for team bonding activities (in person or remotely).
• hirify.global Houses: Opportunity to rent a house for a week of global coworking with the team.
• Internal referral bonus program.
• Opportunity to work in a dynamic, fast-paced fintech environment.

Hiring process

• CV review by the Talent Acquisition team.
• Ongoing communication and updates via email at every step of the process.