Project Manager (Onboarding) (Fintech)

TL;DR

Project Manager (Onboarding) (Fintech): Managing the full onboarding cycle for merchants in a payment service environment with an accent on payment gateway solutions and card processing. Focus on coordinating with acquiring banks, optimizing onboarding frameworks, and accelerating merchant success.

Location: Fully Remote, must be based in the EU

Company

A payment service provider specializing in in-house payment gateway solutions and card processing for merchants worldwide.

What you will do

• Manage the full onboarding cycle for merchants from initial review to successful activation.
• Coordinate multiple onboarding projects, ensuring timely delivery and compliance with internal requirements.
• Build and maintain strong relationships with banks and payment providers.
• Monitor onboarding performance, identify bottlenecks, and improve operational processes.
• Support the development and implementation of scalable onboarding frameworks.
• Manage escalations and resolve operational issues impacting onboarding timelines.

Requirements

• Proven experience in high-risk merchant onboarding within fintech, PSPs, or payment providers.
• Strong understanding of acquiring, payment processing, and partner flows.
• Practical experience working with acquiring banks and payment providers.
• Experience coordinating projects, processes, or cross-functional teams.
• Languages: English and Russian required.
• Location: Must be based in the EU.

Culture & Benefits

• Competitive salary aligned with experience.
• Collaborative and transparent team culture.
• High-impact role in a scaling fintech company.
• Recognition of personal milestones and achievements.
• Social benefits.