IT Support Officer (Insurtech)

TL;DR

IT Support Officer (System Engineering): Managing the internal IT environment for a Brussels-based office with an accent on asset management, identity and access control, and endpoint security. Focus on optimizing onboarding/offboarding processes, implementing security policies, and ensuring seamless daily IT operations for 150+ employees.

Location: Hybrid; physical presence in the Brussels office is required

Company

hirify.global is a fast-paced Insurtech startup providing innovative digital insurance solutions.

What you will do

• Manage hardware procurement, setup, and lifecycle for office IT equipment and video conferencing solutions.
• Implement and maintain asset management tools and a comprehensive equipment inventory per user/team.
• Own endpoint security including antivirus solutions and device encryption (BitLocker/FileVault).
• Manage Identity & Access Management (IAM), map software usage, and roll out 2FA in partnership with the Security team.
• Administer Google Workspace and optimize email encryption and security features.
• Troubleshoot daily IT issues and support ongoing ISO 27001 certification efforts.

Requirements

• 1–3 years of experience in a similar IT support or engineering role, ideally in a fast-paced environment.
• Bachelor’s degree in IT or equivalent practical experience.
• Hands-on knowledge of IAM, antivirus solutions, PC/Mac support, and network troubleshooting.
• Experience with Google Workspace administration.
• Excellent command of English.
• Must be based in or able to work from the Brussels office.

Culture & Benefits

• Dynamic and evolving startup environment where you can grow alongside the role.
• Supportive, people-oriented team culture with a positive and humorous atmosphere.
• Flexible "Work From Anywhere" policy supported by a deployed VPN solution.
• Opportunity to take full ownership of the internal IT environment for the Brussels hub.