Payment Account Manager (Fintech)

TL;DR

Payment Account Manager (Fintech): Managing client relationships and optimizing payment operations within the PSP team with an accent on performance analysis and stakeholder collaboration. Focus on driving business growth, resolving operational challenges, and aligning client requirements with internal technical teams.

Location: Must be based in Georgia, Poland, or Serbia

Company

A leading international software provider for the iGaming and fintech industries.

What you will do

• Develop and maintain long-term relationships with key client stakeholders.
• Monitor and forecast key payment performance metrics to drive business outcomes.
• Create and execute development plans for assigned client accounts.
• Collaborate with technical and business teams to resolve operational issues.
• Communicate client requirements and feedback to internal product and development teams.
• Identify and implement initiatives to improve account management processes.

Requirements

• Must be based in Georgia, Poland, or Serbia
• Proven experience in client-facing roles such as account management or customer success.
• Advanced English proficiency (B2 or higher)
• Native-level Russian proficiency
• Strong analytical, negotiation, and time management skills.
• Solid understanding of IT industry business processes.

Nice to have

• Experience in Fintech, Payments, or PSP environments.
• Familiarity with the Gambling or iGaming industry.
• Basic understanding of platform functionality and Devcode.

Culture & Benefits

• Private health insurance and comprehensive mental health program.
• Sports benefits and paid time off.
• Free online English lessons and local language courses.
• Support for maternity leave and referral program rewards.
• Opportunities for upskilling, internal workshops, and professional conferences.