3 часа назад
Student Assistant Customer Support (Italy)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Student Assistant Customer Support (SaaS): Providing technical assistance and troubleshooting for Italian and international customers with an accent on customer empowerment and market growth. Focus on bridging the knowledge gap, translating documentation, and assisting with contract renewals.
Location: Copenhagen, Denmark (Onsite). Must have a valid EU work permit.
Company
provides a best-in-class Workforce Management solution to customers in retail and hospitality across Europe.
What you will do
- Support Italian and international customers via email and phone, providing technical assistance and troubleshooting.
- Educate and empower customers to maximize their use of the platform.
- Assist with contract renewals and handle documentation translation from English to Italian.
- Collaborate with the Customer Experience department and other teams to support growth in the Italian market.
Requirements
- Native level Italian and proficiency in written and spoken English.
- Currently pursuing a Master's degree (Business, IT, Communication, or similar) with at least 1 year remaining until graduation.
- Valid EU work permit and a clean criminal record.
- Must be based in Copenhagen to work from the office.
Culture & Benefits
- Work-life balance with 15 hours per week and flexible hours to accommodate studies.
- Beautiful office located next to Østerport station.
- Healthy and delicious catered lunch.
- Regular fun social events throughout the year.
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