Service Operations Administrator

TL;DR

Service Operations Administrator (Logistics): Managing service administration activities and supporting end-to-end service operations with an accent on order tracking, parts coordination, and SAP system management. Focus on maintaining operational records, ensuring timely service delivery, and identifying process improvements to enhance workflow efficiency.

Location: Must be based in Singapore

Company

hirify.global is a leading global supplier of photolithography systems for the semiconductor industry.

What you will do

• Track and monitor service orders to ensure timely execution and closure.
• Manage parts ordering processes within SAP and coordinate delivery timelines.
• Act as a primary point of contact for customers regarding service-related administrative matters.
• Maintain accurate records for tool calibration, logistics, and service documentation.
• Generate standardized service reports to support performance tracking and decision-making.
• Identify process inefficiencies and propose improvements to enhance operational workflows.

Requirements

• Diploma or Bachelor’s degree in a relevant field.
• 1–3 years of experience in service operations or logistics.
• Basic knowledge of SAP systems and process thinking.
• Must be based in Singapore.
• Strong communication skills for internal and customer-facing interactions.

Culture & Benefits

• Opportunity to work in a global, diverse, and inclusive environment.
• Focus on continuous improvement and professional capability building.
• Exposure to complex semiconductor manufacturing service operations.