Administrative Officer (IP)

TL;DR

Administrative Officer (IP): Managing intellectual property portfolios and ensuring accurate processing of patents, trademarks, and designs with an accent on deadline monitoring and client communication. Focus on maintaining high service standards and collaborating with cross-functional teams to resolve complex client inquiries.

Location: Luxembourg (Onsite)

Company

hirify.global is a global provider of intellectual property management services.

What you will do

• Monitor official deadlines in the patent annuity database and update client portfolios.
• Handle client requests via phone, email, and digital platforms with professionalism.
• Collaborate with cross-functional teams to resolve client inquiries.
• Communicate patent-related information to internal departments and global customers.
• Participate in regular meetings and interactions with clients.

Requirements

• Fluency in English, German, and French (written and spoken) is mandatory.
• Proven professional experience in an administrative or client service role.
• Strong organizational skills with the ability to prioritize tasks and meet tight deadlines.
• Solid command of Microsoft Office applications.
• Proactive attitude and ability to work independently within a team.

Culture & Benefits

• Flexible working hours to support work-life balance.
• Tailor-made onboarding program and individual training opportunities.
• Multicultural and diverse international working environment.
• Flat hierarchies and short decision-making processes.
• Regular corporate events and team celebrations.