Site Reliability Technical Lead (AWS)

TL;DR

Site Reliability Technical Lead (AWS/DevOps): Designing and managing robust, scalable cloud infrastructure for school management tools with an accent on system architecture, observability, and automation. Focus on optimizing platform reliability for high-traffic systems, leading Root Cause Analysis, and mentoring engineers.

Location: Remote (UK). Unable to provide visa sponsorship.

Salary: £80,000 - £90,000

Company

hirify.global provides MIS and school management tools to transform the way schools work, focusing on reducing burnout and leveraging data for better educational outcomes.

What you will do

• Define and guide system architecture, balancing scalability, maintainability, and security to meet business goals.
• Champion platform reliability and performance by ensuring systems meet SLOs and are fully observable.
• Lead Root Cause Analysis (RCA) and optimize the incident response process and framework.
• Drive automation initiatives across the team to reduce operational toil and improve system efficiency.
• Mentor and coach engineers, promoting high coding standards and automated testing.
• Collaborate with Product and Engineering Managers to align technical direction with product strategy.

Requirements

• Extensive professional experience in SRE, DevOps, or Platform Engineering on complex, scalable systems.
• Deep expertise with AWS and distributed cloud architectures.
• Proven experience operating platforms serving a high volume of requests (~1000 req/sec).
• Advanced proficiency with Terraform, Python, Go, and containerization (Docker, Kubernetes, ECS).
• Deep experience with observability platforms such as DataDog or Prometheus.
• Must have the right to work in the UK; the company is unable to provide visa sponsorship.

Nice to have

• Experience with chaos engineering and reliability testing.
• Knowledge of security best practices and compliance frameworks.
• Background in agile and lean methodologies (Scrum/Kanban).
• Contributions to open-source projects or the SRE community.

Culture & Benefits

• 32 days holiday plus Bank Holidays (including company-wide days over Easter, Summer, and Christmas).
• Comprehensive health benefits: AIG Smart Health virtual GP, Bupa private dental insurance, and mental health support.
• Financial security: Life Assurance (3x annual salary) and Salary sacrifice Pension.
• Family-friendly policies: Enhanced maternity (20 weeks) and paternity (6 weeks) full pay.
• Growth and wellbeing: Dedicated professional development budget and a dedicated wellbeing team.
• Flexible working arrangements and dog-friendly offices.

Hiring process

• Phone screen.
• First stage interview.
• Second stage interview.