Team Lead Account Management (Sales)

TL;DR

Team Lead Account Management (Sales): Leading the local shops account management team to drive partner acquisition, order growth, and commission optimization with an accent on performance metrics and cross-functional collaboration. Focus on managing team output, resolving escalated issues, and spearheading new initiatives within the non-food vertical.

Location: Doha, Qatar

Company

hirify.global is a leading local delivery platform operating across 65 countries, part of the global Delivery Hero Group headquartered in Berlin.

What you will do

• Monitor and maintain key performance indicators including partner acquisitions, order growth, and net fail rates.
• Manage and guide the account management team to ensure optimal performance and timely task completion.
• Lead commission renegotiations and ensure monthly acquisition targets are met.
• Collaborate with Marketing, Logistics, and Finance teams to streamline the sales cycle and resolve escalations.
• Produce metrics and reports to provide visibility on team performance and work assignments.
• Lead new projects and initiatives across the non-food vertical.

Requirements

• Minimum 5 years of experience in Sales.
• Bachelor’s Degree in Business Administration or a related field.
• Fluent in both Arabic and English (written and verbal).
• Strong leadership, negotiation, and problem-solving skills.
• Proficiency in Excel for reporting and data analysis.
• Ability to meet deadlines and maintain flexibility in a fast-paced environment.