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13 дней назад

Design Experience Manager (AI)

Формат работы
onsite
Тип работы
fulltime
Грейд
lead
Английский
b2
Страна
UAE
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR

Design Experience Manager (AI): Defining and delivering high-impact digital experiences across web and app with an accent on AI-enabled personalization and data-driven innovation. Focus on translating business objectives into seamless, commercially optimized digital journeys that drive revenue and customer engagement.

Location: Must be based in Abu Dhabi, United Arab Emirates

Company

hirify.global is the national airline of the UAE, connecting continents and cultures while driving global aviation innovation.

What you will do

  • Define and execute the end-to-end experience strategy and design vision for digital initiatives.
  • Design AI-enabled and data-driven experiences including personalization, predictive recommendations, and intelligent automation.
  • Lead discovery, research, journey mapping, and usability testing to validate and optimize outcomes.
  • Partner with Product, Technology, Commercial, and Marketing teams to ensure cohesive delivery.
  • Monitor and improve performance metrics such as conversion, retention, and revenue contribution.
  • Contribute to and evolve scalable design systems and governance standards.

Requirements

  • 5+ years of experience in Digital Experience Design (UX/UI/Product Design) within high-scale ecosystems.
  • Proven track record of delivering complex transactional or service-based digital journeys.
  • Demonstrated experience designing data-driven or AI-enabled digital experiences.
  • Strong commercial acumen with the ability to connect design decisions to business outcomes.
  • Experience working in Agile environments and collaborating closely with engineering teams.
  • Strong portfolio demonstrating end-to-end ownership from discovery through launch.

Nice to have

  • Experience within ecommerce, travel, loyalty, fintech, or high-conversion digital platforms.

Culture & Benefits

  • Opportunity to shape the future of global aviation at a major national carrier.
  • Work in a cross-functional environment with diverse teams across the Revenue & Commercial division.
  • Focus on innovation and the integration of AI into customer-facing digital products.

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