Account Manager (Cybersecurity)

TL;DR

Account Manager (Cybersecurity): Managing and nurturing relationships with existing clients to maximize satisfaction and drive growth with an accent on upselling and value realization. Focus on identifying expansion opportunities, maintaining CRM data, and collaborating with product teams to relay customer feedback.

Location: Must be based in or able to work from Ghent, Belgium (Hybrid)

Company

hirify.global is a developer-first security platform founded in 2022, dedicated to reducing real risk without hindering software delivery.

What you will do

• Manage and expand relationships with existing clients to ensure long-term retention.
• Execute growth initiatives to increase customer usage and product value.
• Identify and pursue opportunities for upselling additional features.
• Maintain accurate customer records within the CRM system.
• Collaborate across sales, customer success, and product teams to relay actionable feedback.

Requirements

• Medior or Senior level experience in account management or customer success.
• Proven track record in upselling strategies and client retention.
• Tech-savvy mindset with experience using CRM tools.
• Self-starter with a strong 'get stuff done' mentality.
• Fluent in English.

Culture & Benefits

• High-impact role within a fast-growing, well-funded startup.
• Competitive salary package.
• Flexible working hours and hybrid work culture.
• Open and informal team atmosphere.
• Opportunity for rapid growth in responsibility.