обновлено 6 дней назад
IT Support Engineer (Fintech)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Support Engineer (Fintech): Providing onsite and remote technical support for critical business technology systems with an accent on infrastructure administration, Microsoft environments, virtualization, networking, and system reliability. Focus on diagnosing complex hardware and software issues, maintaining backups and redundancy, administering VMware and Microsoft platforms, and ensuring timely customer support through shift coverage.
Location: Athens, Attica, Greece; hybrid workplace with onsite and remote customer support
Company
Qualco Technology is the technology arm of , delivering analytics, artificial intelligence, and digital solutions for banks and financial institutions across more than 30 countries.
What you will do
- Provide onsite and remote support for customers with critical response-time requirements.
- Diagnose and resolve hardware and software issues, escalating unresolved incidents appropriately.
- Implement, maintain, upgrade, and monitor IT infrastructure, systems, availability, and reliability.
- Administer VMware virtualization, Microsoft servers and applications, Microsoft networking services, and backup systems.
- Monitor backup and redundancy strategies and prepare technical, problem, status, and system documentation reports.
- Work independently and with cross-functional teams in shifts to ensure timely support and regulatory compliance.
Requirements
- Four years of hands-on IT engineering experience.
- University degree in Computer Science or a related field.
- Experience with ticketing systems, identity management, federation services, and MFA.
- Knowledge of NAS/SAN concepts and SMB/CIFS, NFS, and iSCSI protocols.
- Experience with VMware, Microsoft Servers and applications, Office 365, Veeam, networking, Active Directory, Group Policy, LDAP, DNS, DHCP, SCCM, Exchange, and SQL.
- Excellent written and verbal English communication skills; availability for shift-based customer support in a hybrid role in Athens.
Culture & Benefits
- Human-centred culture based on mutual respect, trust, cooperation, diversity, and inclusivity.
- Competitive compensation, restaurant card, and annual bonus programs.
- Private health insurance, occupational doctor, workplace counselor, and wellness facilities.
- Hybrid/remote benefits, home equipment benefits, IT equipment, mobile and data plan.
- Mentoring, coaching, career development tools, and a personalized annual learning and development plan.
- Modern facilities with free beverages, indoor parking, onsite gym, and employee wellbeing activities.
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