Player Development Executive (iGaming)

TL;DR

Player Development Executive (iGaming): Driving net revenue and growth of the VIP player base through proactive sales and relationship management with an accent on player loyalty and high-end service delivery. Focus on optimizing VIP sales metrics, analyzing player performance data, and executing responsible gaming policies.

Location: Remote (Canada)

Company

hirify.global is a publicly traded technology company specializing in regulated gaming and sports betting.

What you will do

• Drive net revenue through proactive sales tactics and relationship management with VIP customers.
• Develop and maintain strong relationships with premier players to build long-term loyalty.
• Collaborate with internal stakeholders to deliver a signature VIP experience.
• Analyze data to identify trends and maximize player performance.
• Manage the escalation process to provide timely resolutions for VIP customers.
• Ensure compliance with VIP policies and responsible gaming guidelines.

Requirements

• Bachelor's degree in a related field or 5 years of experience in Gaming, Hospitality, Sales, or Marketing.
• Proven success in identifying and implementing strategies to improve operational efficiency.
• Ability to increase revenues and control expenses.
• Must be able to obtain and maintain required State Gaming Licenses.
• Must be based in Canada.

Culture & Benefits

• Opportunity to work with a publicly traded technology leader in the gaming industry.
• Culture that embraces innovation and the integration of AI to enhance customer experiences.
• Strong commitment to equal opportunity and diversity in the workplace.