Data Quality Specialist (AI)

Location: London, United Kingdom

Company

hirify.global develops generative AI technologies and large language models across its businesses, with a focus on responsible development and deployment.

What you will do

• Define, implement, track, and report quality metrics for established workflows.
• Analyze data trends, patterns, and root causes to develop prescriptive actions for quality issues.
• Partner with customers, operations, and internal support teams to improve workflow quality.
• Conduct side-by-side observations, monitor quality performance, and coach operations teams.
• Handle customer escalations, provide recommendations, and evaluate improvements to quality tools.
• Maintain process documentation, standard operating procedures, and quality guidelines.

Requirements

• German: C1 or equivalent fluency required.
• English: B2 or equivalent proficiency required.
• At least one year of experience in quality assurance, quality control, or data quality.
• Experience defining, tracking, and reporting quality metrics or KPIs.
• Strong analytical and problem-solving skills, including identifying root causes and developing solutions.
• Experience creating and maintaining process documentation, SOPs, or quality guidelines.

Nice to have

• Bachelor’s degree in linguistics, data science, business, or a related field.
• Experience with DMAIC, 5 Whys, Fishbone/Ishikawa analysis, or Six Sigma principles.
• Experience improving quality frameworks, audit processes, or feedback loops.
• Experience coaching operations or associate-level teams.
• Experience with Excel, SQL, BI tools, machine learning data operations, annotation quality, or content review workflows.

Culture & Benefits

• Work on generative AI and large language model operations.
• Collaborate across customer, operations, and internal support functions.
• Contribute to continuous improvement and operational quality standards.
• Inclusive workplace with equal-opportunity employment practices.