Sales Operations Analyst

TL;DR

Sales Operations Analyst: Providing opportunity and documentation quality assurance to support the sales cycle. Focus on resolving Sales QA outstanding issues, guiding team members through the process to alleviate as much administrative effort for sales as possible.

Location: Hybrid, requiring up to 2 days per week onsite in Bogota

Company

hirify.global seeks to add to their sales operations organization.

What you will do

• Understand the internal sales process from opportunity creation through project notification to better assist the sales team.
• Provide support to the sales team regarding opportunity contracting processes and systems through the sales cycle.
• Maintain high levels of quality, accuracy, and consistency in the sales quality review process.
• Act as liaison between the sales team and other internal customers such as procurement and accounting.
• Identify opportunities for efficiency improvements by understanding bottlenecks and inconsistencies and propose new process alternatives.
• Work with the sales team to ensure data accuracy and integrity in our Customer Relationship Management system (CRM).

Requirements

• Bachelor’s degree in a business or sales-related field, or equivalent experience in a professional services environment.
• 2+ years of experience in sales operations or other people optimization roles
• High proficiency in English is mandatory.
• Proficiency with the Microsoft Office Suite, with emphasis on MS Outlook, MS Word, and MS Excel.
• Proficiency with a CRM tool, preferably Microsoft Dynamics 365.
• Strong analytical skills and ability to work in high-pressure situations while maintaining a positive attitude.

Culture & Benefits

• Demonstrates strong interpersonal skills with the ability to establish and maintain effective working relationships with staff, management, and external stakeholders.
• High level of initiative and demonstrated ability to manage multiple projects with clear expectations/timelines.
• Ability to influence without authority across the organization.
• Excellent communication skills; both written and verbal.