D365 F&O Support Analyst (ERP)

TL;DR

D365 F&O Support Analyst (ERP): Supporting users across the D365 F&O environment for a manufacturing business with an accent on system troubleshooting, user training, and ERP operation improvements. Focus on resolving system issues, maintaining accurate data, and collaborating with Finance, Supply Chain, and IT teams.

Location: On-site in Tinley Park, Illinois (5 days per week for the first 90 days, moving to 4 days thereafter). Candidates must be able to drive.

Salary: Up to $100,000 base + 10% annual bonus

Company

A well-established manufacturing business represented by hirify.global recruitment.

What you will do

• Provide day-to-day support and troubleshooting for D365 F&O users.
• Train end users and create clear documentation and user guides.
• Monitor system performance and resolve ERP-related issues.
• Maintain accurate system data and assist with reporting requirements.
• Test D365 F&O updates, enhancements, and new functionality.
• Manage user access, security roles, and permissions.

Requirements

• 1–3 years of experience supporting Microsoft Dynamics 365 Finance & Operations (D365 F&O).
• Knowledge of Finance, Supply Chain, Operations, or Sales modules.
• Strong troubleshooting and problem-solving abilities.
• Familiarity with SQL, Power BI, or Power Apps.
• Must be based in or be able to work on-site in Tinley Park, Illinois.
• Ability to drive is required for this role.

Nice to have

• ERP implementation or upgrade experience.
• Knowledge of manufacturing, finance, or supply chain processes.
• Experience with VB, C#, ServiceNow, or Jira.
• Microsoft Dynamics certifications.

Culture & Benefits

• Competitive base salary up to $100,000.
• 10% annual performance bonus.
• Flexible onsite presence moving to 4 days per week after the initial onboarding period.