Corporate Client Service Representative

TL;DR

Corporate Client Service Representative (Insurance): Managing group insurance sales processes and client relationships with an accent on contract interpretation, client education, and proactive service delivery. Focus on collaborating with internal teams to ensure seamless onboarding, renewals, and high-quality support for group administrators and advisors.

Location: Hybrid, Ontario

Salary: 61,221 - 68,873 CAD

Company

hirify.global is a national health solutions partner creating industry-leading solutions in insurance, primary care, and emergency medical services to improve the wellbeing of Canadians.

What you will do

• Serve as the primary point of contact for clients, advisors, and consultants to resolve complex inquiries.
• Interpret insurance contracts and financial agreements to address client and union-related concerns.
• Collaborate with installation teams to manage new group setups, online enrolment, and reporting.
• Develop and deliver educational materials and training sessions for Group Administrators.
• Execute proactive service strategies to promote hirify.global’s services and technology.
• Represent the company at finalist presentations, trade shows, and client events.

Requirements

• Post-secondary education in a related field or equivalent experience.
• 1–3 years of experience in group insurance with knowledge of health, dental, life, and disability plans.
• Proficiency in Microsoft Office Suite, Salesforce, and WebEx.
• Valid driver’s license and willingness to travel, occasionally overnight.
• Strong public speaking and presentation skills.
• Bilingualism (French/English) is considered an asset.

Culture & Benefits

• Comprehensive benefits plan with 100% employer-paid health and dental coverage from day one.
• Flexible work environment supporting work-life balance.
• Robust professional development, including leadership programs and ongoing learning.
• Collaborative and inclusive culture focused on employee wellbeing.
• Opportunities to contribute to national health innovation and product strategy.