обновлено 2 часа назад
Support Agent (iGaming)
Вакансия из Telegram канала - Мэтч & Сопровод
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Описание вакансии
TL;DR
Support Agent (iGaming) (Customer Support): Supporting iGaming players through chat and email, handling KYC verification, document checks, and platform requests with an accent on fast issue resolution and VIP escalation. Focus on managing player support workflows in JIRA, resolving complex requests, and maintaining high-quality communication in English and Russian.
#вакансия #vacancy #remote #iGaming
💫 Support Agent (iGaming)
Локация: Remote
Full-time
Responsibilities:
• Communicate with players via chat and email
• Support KYC verification and document checks
• Process player requests and escalate VIP-related issues
• Monitor and manage platform requests in JIRA
• Ensure high-quality customer support and fast issue resolution
Requirements:
• Strong English and Russian communication skills (C1+ preferred)
• Good communication and problem-solving skills
• Experience in iGaming will be an advantage
• Spanish knowledge will be a plus
• Motivation to learn and develop skills
What we offer:
• Remote work format
• Competitive compensation package
• Friendly and professional team
• 21 working days of vacation
💌 Join our team — 🚀
💫 Support Agent (iGaming)
Локация: Remote
Full-time
Responsibilities:
• Communicate with players via chat and email
• Support KYC verification and document checks
• Process player requests and escalate VIP-related issues
• Monitor and manage platform requests in JIRA
• Ensure high-quality customer support and fast issue resolution
Requirements:
• Strong English and Russian communication skills (C1+ preferred)
• Good communication and problem-solving skills
• Experience in iGaming will be an advantage
• Spanish knowledge will be a plus
• Motivation to learn and develop skills
What we offer:
• Remote work format
• Competitive compensation package
• Friendly and professional team
• 21 working days of vacation
💌 Join our team — 🚀
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