Customer Safety Product Lead (igaming)

TL;DR

Customer Safety Product Lead (igaming): Lead the product domain for customer safety solutions, managing Product Owners and defining strategy, vision, and roadmap for compliant, scalable player protection features with an accent on regulatory alignment and cross-functional delivery. Focus on data-driven prioritization, team development, end-to-end execution, and stakeholder communication to drive measurable outcomes in safety and business impact.

Location: Hybrid (up to 80% remote, 20% office time required for collaboration)

Company

hirify.global is the new name for 888 Holdings, powering big-name betting and gaming brands like William Hill, 888, and Mr Green.

What you will do

• Define and own product vision, strategy, and roadmap for Customer Safety domain, aligning with business, customer protection, and regulatory goals.
• Lead, coach, and develop a team of Product Owners, fostering high performance, career growth, and agile practices.
• Oversee end-to-end product lifecycle, prioritize backlogs, partner with Engineering/Design, and track KPIs for performance and outcomes.
• Act as primary representative for Customer Safety, communicating priorities to stakeholders and senior leadership.
• Monitor trends, identify opportunities, and balance customer needs, compliance, feasibility, and commercial factors.

Requirements

• 3+ years of Product Management experience delivering complex, high-impact digital products.
• 2+ years leading, mentoring, or managing Product Managers/Product Owners.
• Strong agile product development, discovery, prioritization, and backlog management skills.
• Proven cross-functional leadership in regulated environments with analytical, data-driven decision-making.
• Excellent communication, stakeholder management, and strategic/hands-on execution abilities.
• Experience in gaming, fintech, or similar regulated industries highly desirable; customer protection/responsible gaming a strong plus.

Culture & Benefits

• Hybrid working with up to 80% remote and 20% office collaboration time.
• 22 annual leave days plus bank holidays and birthday off.
• Competitive salary, comprehensive healthcare, gym discounts, and wellbeing support including mental health and financial education.
• Industry-leading maternity/paternity leave and family support.
• eLearning opportunities and investment in career development.

Hiring process

• Submit application followed by initial screening call.
• Proceed to interview stage.