Senior Manager, People Operations (Fintech)

TL;DR

Senior Manager, People Operations (Fintech): Leading the global delivery of People Operations and employee lifecycle processes with an accent on operational discipline, data integrity, and process governance. Focus on scaling the People Operations operating model through automation, AI-enabled solutions, and high-quality global service delivery.

Location: Hybrid in Singapore

Company

A global payments enablement and software company specializing in high-stakes, high-value payments for the education, healthcare, and travel industries.

What you will do

• Lead end-to-end delivery of global employee lifecycle processes, ensuring quality and consistency across regions.
• Operationalize and refine the People Operations model, standardizing processes globally while maintaining regional flexibility.
• Oversee data integrity and governance within Workday, ensuring audit readiness and SOX compliance.
• Drive operational efficiency through automation and the integration of AI-enabled tools.
• Manage and coach a globally distributed team of six People Operations professionals.
• Ensure global adherence to labor laws and regulatory requirements in partnership with Legal.

Requirements

• 10+ years of experience in People/HR Operations, including leadership of teams in a global or multi-regional environment.
• Advanced hands-on expertise with Workday, specifically in transaction processing and data governance.
• Proven track record of driving process improvements via automation and AI tools.
• Experience operating within a controlled, audit-driven environment (SOX exposure preferred).
• Strong knowledge of global and local compliance requirements across multiple jurisdictions.
• Must be based in Singapore

Culture & Benefits

• Competitive compensation and Employee Stock Purchase Plan (ESPP).
• Immersive Global Induction Program (Flying Start) to meet executives and global teams.
• Comprehensive wellbeing programs including mental health support and fitness classes.
• Competitive time off, including "FlyBetter Days" for volunteering and Digital Disconnect Days.
• Dedicated talent and development programs for new and aspiring managers.

Hiring process

• Interviews with the Hiring Manager and Peers.
• Interview with the VP of the department.
• Technical skills assessment.