Customer Onboarding Engineer (Security & Compliance)

TL;DR

Customer Onboarding Engineer (Security & Compliance): Lead secure and compliant onboarding of customers into SIEM/XDR/MDR cybersecurity platforms with an accent on Microsoft security services and data integration. Focus on configuring Defender XDR and Purview, building automation workflows, and supporting federal compliance audits like FedRAMP, FISMA, and CMMC.

Location: USA - Must work EST, U.S. Citizen only

Company

Cybersecurity company providing SIEM/XDR/MDR platforms for U.S. federal and highly regulated environments.

What you will do

• Lead end-to-end customer onboarding into SIEM/XDR/MDR platforms, ensuring timely delivery.
• Configure and validate Microsoft security services including Defender XDR and Purview.
• Onboard and integrate data sources like identity, endpoint, cloud, SaaS, and network logs.
• Build automation workflows using Azure Logic Apps, Power Automate, or similar SOAR tools.
• Collaborate with customers on requirements, configurations, go-live readiness, and compliance documentation.
• Work cross-functionally with SOC, engineering, and compliance teams; provide updates and maintain documentation.

Requirements

• U.S. Citizen; experience in U.S. federal or highly regulated environments (FedRAMP, FISMA, CMMC)
• Experience onboarding customers into SIEM, XDR, MDR, or security operations platforms
• Hands-on with Microsoft Defender XDR and/or Microsoft Purview
• Strong understanding of log ingestion and data integration (identity, endpoint, cloud logs)
• Experience creating customer-facing technical documentation
• Strong communication, stakeholder management, and ability to work independently in customer-facing role

Nice to have

• Microsoft Defender suite certifications (Endpoint, Identity, Office 365, Cloud)
• Microsoft Purview (audit logging, compliance, data governance)
• Microsoft Sentinel (data connectors, log onboarding)
• Azure AD/Entra ID, Azure Monitor, Log Analytics
• Experience with KQL for log analysis and troubleshooting
• Automation using Azure Logic Apps or Power Automate