Sports Scheduling Planner Supervisor

TL;DR

Sports Scheduling Planner Supervisor: Organize and manage day-to-day operations within the Sports Scheduling Planner team, ensuring efficient resource allocation and smooth execution of schedules with an accent on performance monitoring, team leadership, and process improvement. Focus on analyzing workforce trends, providing coaching and feedback, and collaborating cross-functionally to optimize efficiency and meet business objectives.

Location: Sofia, Bulgaria Operations (office-first culture, hybrid working models depending on role and location)

Company

Bringing together next-gen technology and live sports data to enable immersive fan experiences worldwide.

What you will do

• Organize day-to-day operations, resource allocation, and schedule execution for the Sports Scheduling Planner team.
• Monitor performance, make real-time adjustments, and support analysts in high-pressure situations.
• Lead, mentor, and develop team members through onboarding, training, coaching, and feedback.
• Analyze volume, staffing, and productivity trends to implement data-driven optimization strategies.
• Identify process inefficiencies and drive improvements in planning and scheduling accuracy.
• Collaborate with Operations, HR, and Management; communicate decisions and risks to stakeholders.

Requirements

• Location: Based in Sofia, Bulgaria with understanding of Bulgarian labor legislation
• Proven experience in workforce planning, scheduling, or operational supervision in fast-paced environments.
• Strong analytical and problem-solving skills to identify trends and implement data-driven solutions.
• Exceptional organizational skills, time management, and ability to handle multiple responsibilities.
• Resilience under pressure, precision, attention to detail, and strong communication for cross-functional work.
• Proficiency in Microsoft Excel and/or workforce management tools.

Culture & Benefits

• Office-first culture emphasizing collaboration, connection, and learning together.
• Hybrid working models tailored to role and location.
• Competitive salary, comprehensive benefits, and support for employee wellbeing.
• Opportunities for skill growth, experience, and career development.
• Inclusive environment focused on belonging, bravery, driving change, and making a difference.