Internal IT Support Specialist (Gamedev)

Internal IT Support Specialist

Conditions

Posted Date May 14, 2026 Employment Type Full-time Experience Level Mid-Senior level Location Cyprus Category ** Networking ** Company **Scorewarrior **

Internal IT Support Specialist

Scorewarrior - System Administration Team

About Us We are Scorewarrior, a "Great Place to Work" (officially!), with a 99% employee satisfaction rate. We're financially independent, highly profitable, and proud to have never made redundancies, a testament to our stability, culture, and long-term vision. Our flagship title, Total Battle , is a top-10 mobile 4X strategy game that has grown its revenue by more than 25 times over the past five years. Our mission: excite and unite over one million players daily.

The Role This is an internal IT support role (not application/product support). You'll help employees with their workplace IT environment—devices, operating systems, access, infrastructure, office equipment, and internal services—to ensure smooth daily operations.

Location 100% onsite in Limassol, Cyprus. Scorewarrior provides full relocation support for you and your family: visas, flights, legalization on the island. Everything covered.

Your day-to-day tasks:

• Solve employee problems and handle IT support requests (ensure SLA compliance; escalate complex issues).
• Troubleshoot user OS (Linux, Windows, macOS) and software for seamless operations.
• Manage IT asset lifecycle: purchase hardware, track inventory. Looking to advance your IT & Network Engineering career with relocation support? Explore IT & Network Engineering Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.
• Provide technical guidance to boost productivity and self-service.
• Maintain and improve internal IT docs and knowledge base in Notion.
• Administer access to services (SaaS/self-hosted): Google Workspace, YouTrack, Git/GitLab, TeamCity, DNS, LDAP, and more.
• Onboard/offboard employees; provision hardware/software.

Requirements

• 2+ years in end-user (employees) support
• Admin experience with Windows, Linux, macOS.
• Driver license
• Ability to diagnose PC issues, mass internet problems, or local network faults.
• English at B1 level (spoken/written).
• Understanding of SLAs and ticket prioritization.

A Plus

• IT asset inventory experience (e.g., Snipe-IT, GLPI, OCS, Jira Assets). Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
• Admin experience with SaaS/self-hosted services.
• Experience with ticket systems (e.g., FreshDesk, Jira, ServiceNow, Zendesk).
• Strong networking knowledge (TCP/IP, DNS, VPN).
• PowerShell/Bash scripting.
• Drive to automate tasks.
• Passion for games.

Why to join Scorewarrior

• Onsite work in Limassol, Cyprus: We aim to provide a comprehensive benefits package that supports both your professional growth and comfortable life in Cyprus. You will work from our modern offices in Limassol, surrounded by a highly professional and passionate team that truly enjoys what they do.
• Stable and transparent compensation, 13th salary, a bonus after successfully passing probation
• Additional paid days (sick leaves, Christmas holidays, corporate conferences and events)
• Full relocation coverage for you and your family, if not in Cyprus yet
• Monthly allowance for preschool, school, and university expenses for employees’ children
• Access to courses, learning platforms, and professional resources
• Company-funded professional and language courses, books, and certifications
• Access to gyms and sports facilities via SportBenefit
• Private health insurance for you and your family members

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