Salesforce Administrator

TL;DR

Salesforce Administrator (Salesforce): Maintain, optimize, and develop the Salesforce platform and its integrations with ERP, subscription management, and billing systems with an accent on quote-to-cash flows and business processes. Focus on configuring features, gathering requirements, acting as business analyst, and ensuring scalable solutions for sales, product, and finance teams.

Location: Vilnius, Lithuania (Hybrid - collaborate in-office several days a week)

Salary: 4,000-5200 €/mon. gross

Company

Pan-European digital identity company with over 530 people across 20 offices in 15 European countries, serving banks, fintechs, telcos, public authorities, and enterprises.

What you will do

• Maintain, optimize, and develop Salesforce platform and integrations with ERP, external subscription management, and billing systems.
• Ensure efficient operation of assisted and online sales channels, including Quote-to-Cash flows and related processes.
• Gather and analyze business requirements from stakeholders, scope solutions, and translate into functional specifications as a business analyst.
• Map and improve end-to-end enterprise process flows interacting with ERP and core business platforms.
• Perform hands-on configuration of Salesforce features like user management, custom objects, page layouts, fields, and validation rules.
• Create process and functional documentation.

Requirements

• Fluent spoken and written English
• 3+ years of Salesforce administrator experience, release management, and deployment expertise
• Proficiency in all aspects of Salesforce platform and strong understanding of sales processes and flows
• Functional knowledge of 3rd party applications integrating with Salesforce, especially ERP, subscription management, and billing systems
• Experience with quote-to-cash processes and their integration with Salesforce
• Salesforce Administrator certification (substantial practical experience also valued)
• Experience in business analysis, requirements gathering, and scoping processes

Nice to have

• Experience with ERP functionality and core enterprise processes

Culture & Benefits

• Tailored benefits package by location, modern pet-friendly office in Vilnius with outdoor terrace
• Hybrid work style, choose your tech gear, work-life balance with extra paid days off in summer/Christmas and work anniversaries
• Health & wellness packs, Headspace app access
• Continuous growth: quarterly development talks, dedicated training time, unlimited Udemy, career paths, mentorship
• Customised onboarding, international team with office swaps (2 months/year) and work from any European country (3 weeks/year)
• 16 hours paid volunteer time, empowering feedback culture, frequent meet-ups and biennial Kick-off