IT Support Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
IT Support Specialist: Provide first-point customer-focused technical support for tickets and walk-up requests, assisting with IT tasks and collaborating across teams. Focus on resolving issues efficiently, creating positive support experiences, and contributing to process improvements and documentation.
Location: Onsite in Budapest office (Graphisoft Park)
Company
Leading innovator in low-power wireless connectivity and embedded technology for smart home, industrial IoT, and smart cities markets.
What you will do
- Provide friendly technical support for submitted tickets and walk-up requests.
- Assist employees with various IT-related tasks and collaborate with other teams.
- Contribute to improving support processes and documentation.
Requirements
- IT degree or equivalent with 1-2 years of related experience.
- Excellent interpersonal skills, strong problem-solving, communication, and critical thinking.
- Experience with AI-powered tools for productivity and decision-making.
Nice to have
- Background in Information Systems.
- Experience in technical support, help desk, or service desk.
- Familiarity with support ticketing systems.
- Knowledge of AD, Intune, JAMF, and M365.
Culture & Benefits
- Work from Budapest office in Graphisoft Park by the Danube.
- Annual Budapest travel card or office parking.
- Great cafeteria system, private health care, life and accident insurance.
- Employment Stock Purchase Plan, voluntary pension fund contribution, AYCM card.
- Paid days for philanthropy.
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