NOC Engineer (Gamedev)

TL;DR

NOC Engineer (Gamedev): Monitoring and supporting production systems to ensure high availability with an accent on system performance and root cause analysis. Focus on maintaining technical protocols, utilizing monitoring tools, and coordinating the resolution of production anomalies.

Location: Onsite in Tel Aviv-Yafo, Israel. Must be authorized to work in Israel without visa sponsorship.

Company

World leader in gaming content and technology, specializing in casino and free-to-play mobile games.

What you will do

• Monitor and support production systems to ensure efficient performance.
• Verify service availability and provide prompt status updates.
• Identify root causes of production issues and coordinate resolution with operations and engineering teams.
• Develop and maintain technical protocols and procedures for system alerts and malfunctions.
• Apply monitoring and logging tools for tracking and analyzing system performance.
• Collaborate with team members to address and mitigate system anomalies.

Requirements

• Ability to work in 24x7 shifts, including weekends and holidays.
• Must be authorized to work in Israel on a full-time basis without the need for current or future visa sponsorship.
• Degree or equivalent experience in Computer Science, Software Engineering, Industrial Management, or related fields.
• Proficiency in Microsoft servers (MCP level) and SQL.
• Proficiency in English, both verbal and written.
• Proven technical troubleshooting ability.

Nice to have

• Knowledge of scripting languages such as PowerShell, Bash, or Python.
• Previous experience with monitoring and logging tools.

Culture & Benefits

• Robust benefits package.
• Global career opportunities.
• Diverse and inclusive work environment valuing individual differences.
• Commitment to responsible gameplay, employee wellbeing, and sustainability.