Salesforce Administrator (CRM)

TL;DR

Salesforce Administrator (CRM): Managing and optimizing the Salesforce platform to support organizational operations with an accent on security, user management, and data integrity. Focus on enhancing platform functionality, ensuring data accuracy as a source of truth, and providing continuous user training and support.

Location: Toronto, Canada (Hybrid/Flexible)

Company

hirify.global provides world-leading technology for Earth sciences to help organizations understand the underground and make better environmental and infrastructure decisions.

What you will do

• Manage and customize the Salesforce platform to optimize company requirements and integration with other tools.
• Oversee security by configuring user access, permissions, and data protection processes in alignment with compliance policies.
• Handle full-cycle user administration, including account setup, deactivation, and the creation of training materials.
• Maintain data integrity through regular cleansing, backups, and monthly runs of the Salesforce Optimizer.
• Drive platform evolution by implementing new features and managing seasonal Salesforce releases.
• Collaborate with Information Systems and IT teams to ensure efficient use of CRM capabilities.

Requirements

• Previous experience as a Salesforce Administrator or in a similar role.
• Salesforce Certified Administrator or Salesforce Advanced Administrator certification.
• Expertise in administering Salesforce systems and designing sustainable databases.
• Detailed understanding of Salesforce products and features.
• Undergraduate degree in computer science or business management preferred.
• Must be based in Toronto, Canada.

Nice to have

• Practical experience demonstrated through volunteer work, freelance projects, or Trailhead platform badges.

Culture & Benefits

• Competitive salary and flexible working arrangements.
• Employee share purchase plan available in most locations.
• Continuous learning and career growth opportunities.
• Comprehensive culture and wellbeing program with personal support resources.
• A paid day each year dedicated to volunteering.