Staff Site Reliability Engineer (AWS/Kubernetes)

TL;DR

Staff Site Reliability Engineer (AWS/Kubernetes): Defining and elevating reliability standards across the healthcare platform with an accent on systemic reliability risks and cross-cutting solutions. Focus on designing scalable SLO frameworks, leading complex incident response, and driving observability strategies across distributed systems.

Location: Must be based in Colombia (Virtual-first environment with hybrid options)

Company

hirify.global is a technology-enabled care platform transforming healthcare delivery by providing convenient, affordable, and effective care on a global scale.

What you will do

• Define and evolve platform-wide reliability standards, patterns, and tooling.
• Design and implement cross-cutting mechanisms such as circuit breakers, retry policies, and load shedding.
• Establish scalable SLO frameworks and lead complex, multi-service incident response as an incident commander.
• Drive observability strategies using metrics, logs, traces, and alerting systems to reduce time to resolution.
• Collaborate with Platform Engineering to strengthen Kubernetes (EKS), networking, and data system reliability.
• Mentor senior engineers through design reviews and promote a culture of proactive operational excellence.

Requirements

• 8+ years of experience in SRE, infrastructure, or production engineering roles.
• Deep expertise in AWS environments and Kubernetes (preferably EKS).
• Hands-on experience with Infrastructure as Code tools such as Terraform or CDKTF.
• Advanced understanding of distributed systems, networking, and failure modes.
• Experience designing and managing observability stacks (Prometheus, Grafana, OpenTelemetry).
• Must be located in Colombia to access local benefits and medical coverage.

Nice to have

• Experience with service mesh technologies (e.g., Istio) and mTLS.
• Familiarity with GitOps workflows (e.g., ArgoCD, Flux).
• Experience working in compliance-driven environments like HIPAA, SOC2, or FedRAMP.
• Exposure to chaos engineering practices and FinOps (cost-aware infrastructure design).

Culture & Benefits

• Virtual-first work environment with a hybrid allowance and work-life flexibility.
• Comprehensive health benefits including Medical Plan Coverage by Colmédica and Pan American.
• Generous leave policies: 18 weeks maternity leave and dedicated Mental Health Days.
• Summer Fridays and an annual bonus program.
• Professional growth opportunities via LinkedIn Learning and tuition reimbursement.