Client Relations Manager (Fintech)

TL;DR

Client Relations Manager (Fintech): Developing and maintaining relationships with prospective and existing clients in the financial services sector with an accent on lead activation and client retention. Focus on performing clientele analysis, ensuring compliance with legal guidelines, and achieving targeted business development results.

Location: Remote (Kazakhstan)

Company

hirify.global is a global financial services provider specializing in online trading and investment solutions.

What you will do

• Develop and maintain excellent relationships with prospective and existing clients.
• Activate new client leads and perform consistent follow-ups with potential prospects.
• Handle client inquiries and ensure a high level of professional service.
• Perform personal clientele analysis and implement strategic actions based on results.
• Communicate the latest products, marketing promotions, and terms of service to clients.
• Ensure strict compliance with the company's legal guidelines and compliance procedures.

Requirements

• Degree in a business-related field.
• Fluent Kazakh and Russian language skills.
• Excellent oral and written English proficiency.
• Experience in client handling within the financial services sector (advantage).
• Strong interpersonal communication skills and computer literacy.
• Target-oriented mindset with a focus on innovation and reliability.

Culture & Benefits

• Attractive remuneration package combined with performance-related rewards.
• Intellectually stimulating and dynamic work environment.
• Continuous personal development and access to international training opportunities.

Hiring process

• Introductory chat with Talent Acquisition and the prospective team.
• Live technical session to evaluate professional skills.