7 дней назад
Helpdesk / IT Support Engineer
Вакансия из Telegram канала - Мэтч & Сопровод
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Описание вакансии
Helpdesk / IT Support Engineer
IT company
What you will do
• Handle user requests via ticket system, phone and email
• Install and configure Windows 10/11 on user PCs and laptops (including basic software and settings)
• Troubleshoot problems with Windows 10/11, Office apps, printers, VPN and network access
• Perform basic network checks (IP settings, gateway, DNS, ping/tracert)
• Resolve user issues with IP phones (registration, basic configuration, network/voice issues)
• Manage user accounts and access rights (e.g. in Active Directory and email systems)
• Use remote tools to support office and remote staff
• Log your work in the ticket system and keep short, clear notes
Recommend it to a friend — they might be the one looking for this job.
📎 — a job channel for professionals.
IT company
What you will do
• Handle user requests via ticket system, phone and email
• Install and configure Windows 10/11 on user PCs and laptops (including basic software and settings)
• Troubleshoot problems with Windows 10/11, Office apps, printers, VPN and network access
• Perform basic network checks (IP settings, gateway, DNS, ping/tracert)
• Resolve user issues with IP phones (registration, basic configuration, network/voice issues)
• Manage user accounts and access rights (e.g. in Active Directory and email systems)
• Use remote tools to support office and remote staff
• Log your work in the ticket system and keep short, clear notes
Recommend it to a friend — they might be the one looking for this job.
📎 — a job channel for professionals.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →
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