Lead Site Reliability Engineer (Azure)

Location: United Kingdom - Southampton; hybrid role. The successful candidate must have lived in the UK for 5 years and be eligible to obtain NPPV3 and Security Clearance.

Company

hirify.global Public Safety provides software-as-a-service solutions for multimedia evidence management and emergency contact centres for a worldwide customer base.

What you will do

• Act as a production reliability gatekeeper, manage the work backlog, and deliver reliability improvements.
• Lead investigations into root-cause outages, performance issues, and cost issues.
• Automate low-value operational tasks while balancing project delivery demands.
• Provide technical leadership to Cloud Operations and Support teams and oversee the products and services they support.
• Establish and enforce SLOs, SLAs, and error budgets with DevOps and engineering teams.
• Build observability platforms, dashboards, alerts, custom metrics, and infrastructure modules using Grafana, Prometheus, Azure Monitor, OpenTelemetry, and Bicep.

Requirements

• 6+ years of experience in Site Reliability Engineering, platform engineering, observability, and provisioning.
• Strong experience with Azure, Kubernetes and containerization, preferably AKS, as well as live cloud service operations.
• Advanced programming or scripting skills in Python, PowerShell, or C#.
• Experience with infrastructure as code, configuration management, and version control using ARM, Bicep, Terraform, and Git.
• In-depth knowledge of databases and data handling, including MS SQL, Elasticsearch, YAML, JSON, and XML.
• Strong experience with monitoring, alerting, dashboarding, microservices queries and custom metrics, plus understanding of cybersecurity, governance, compliance, and frameworks such as ISO 27001, Cyber Essentials+, or FedRAMP.

hirify.global-to-have">hirify.global to have

• Experience with Azure DevOps pipelines and CI/CD.
• Experience using AI tools to automate and accelerate work.
• Certifications such as AZ-104, AZ-305, AZ-500, AZ-700, or CKA.

Culture & Benefits

• Individual contributor role reporting to the Director of Engineering.
• Collaboration with customers, Cloud Operations, Support, DevOps, and engineering teams.
• Work focused on public safety, cloud platforms, observability, security, and scalable service delivery.
• hirify.global is an equal opportunity employer with a global workforce across 30+ countries.