Scale Solutions Engineer

TL;DR

Scale Solutions Engineer (Data/AI): Advising customers during onboarding and deployment of hirify.global Data Intelligence platform with an accent on technical assistance and optimal technical decisions. Focus on ensuring excellent customer experience, guiding platform expertise, and providing solutions for multiple customers concurrently.

Location: Costa Rica

Company

hirify.global is the data and AI company relied on by over 10,000 organizations worldwide, including over 50% of the Fortune 500, to unify data, analytics, and AI.

What you will do

• Provide technical assistance to new customers early in their journey for excellent onboarding experience
• Become an expert on the hirify.global Platform and guide customers in making the best technical decisions
• Work directly with multiple customers concurrently to deliver technical solutions and deploy in production environments

Requirements

• Undergraduate degree or higher in Computer Science, Information Systems, or relevant experience
• 1+ years experience in a technical role, preferably in data or cloud
• Knowledge of at least one public cloud platform: AWS, Azure, or GCP
• Knowledge of a programming language: Python, Scala, or SQL
• Knowledge of end-to-end data analytics workflow
• Hands-on experience in Data Engineering (ETL, DBT, Spark, Airflow) or Data Warehousing (SQL, Stored Procedures, Redshift, Snowflake)
• Excellent time management, prioritization, written and verbal communication skills

Nice to have

• Knowledge of Data Science and Machine Learning (build and deploy ML models)

Culture & Benefits

• Comprehensive benefits and perks tailored to regional needs
• Commitment to diversity, inclusion, and equal employment opportunity
• Inclusive hiring practices without regard to protected characteristics