Forward Deployed Engineer, Infrastructure Specialist (Public Sector)

Location: On-site in Ottawa, 20-40% travel anticipated. Active Top Secret clearance strongly preferred; candidates eligible and willing to obtain clearance will be considered.

Company

Cohere builds frontier AI models and North, a secure AI workspace platform for enterprises integrating AI agents with workplace tools while maintaining data control.

What you will do

• Lead end-to-end deployment of North in private cloud and on-premises, including planning, configuration, testing, and rollout.
• Partner with enterprise IT teams to assess infrastructure, security, and data management.
• Design deployment strategies tailored to client needs, ensuring compliance with privacy and security standards.
• Troubleshoot and resolve technical issues to minimize downtime.
• Experiment at high velocity to deliver solutions exceeding customer expectations.

Requirements

• Experience working directly with customers.
• Experience deploying enterprise software in private/hybrid cloud environments.
• Proven experience administering production Kubernetes clusters and expertise with Helm.
• Strong expertise in cloud infrastructure (Azure, AWS, GCP), networking, and virtualization.
• Familiarity with DevOps practices, CI/CD pipelines, and Git.
• Familiarity with Canadian public sector security and compliance (e.g., data sovereignty, access controls).

Nice to have

• Excel in fast-paced environments with shifting priorities.

Culture & Benefits

• Open and inclusive culture working on cutting-edge AI.
• Full health and dental benefits, mental health budget.
• 100% parental leave top-up for up to 6 months.
• 6 weeks vacation (30 working days), weekly lunch stipend, in-office lunches & snacks.
• Personal enrichment benefits for arts, fitness, well-being, and workspace.
• Remote-flexible with offices in Toronto, New York, San Francisco, London, Paris, and co-working stipend.