Data Product Analyst (eCommerce)

TL;DR

Data Product Analyst (eCommerce): Analyzing customer journeys and defining KPIs to optimize product performance on a new data platform with an accent on data modeling and conversion rate optimization. Focus on conducting funnel and drop-off analysis to identify friction points and translating data into actionable product roadmaps.

Location: Remote (LATAM)

Company

Tech transformation specialists uniting human expertise with AI to create scalable tech solutions for over 1,000 global clients.

What you will do

• Collaborate with teams to map customer journeys and assess the current state of data.
• Partner with Product Managers and leadership to define goals and KPIs for a new data platform.
• Map data requirements, events, triggers, and outcomes across various journey steps.
• Develop data models to derive conclusions aligned with predefined KPIs.
• Conduct funnel and drop-off analysis to identify friction points and optimize conversion rates.
• Build dashboards and visualizations to communicate trends and insights to stakeholders.

Requirements

• Strong quantitative background in mathematics, statistics, or a STEM-related subject.
• Proficiency in SQL, Python (pandas, NumPy), DBT, and data visualization tools like Tableau or Power BI.
• Experience in data modeling and designing A/B tests using statistical methodologies.
• Proven ability to define product success metrics and translate them into actionable insights.
• Familiarity with eCommerce platforms and user journey analytics tools such as Adobe, Mixpanel, or Amplitude.
• Must be based in Latin America (LATAM).

Nice to have

• Experience with experimentation tools such as Optimizely.

Culture & Benefits

• Comprehensive health and dental insurance.
• Meal and food allowances, plus childcare assistance.
• Profit Sharing and Results Participation (PLR) and life insurance.
• Continuous learning via hirify.global University and other online education partnerships.
• Wellness perks including Gympass/TotalPass and mental health platforms.
• Extended paternity leave and support for responsible parenting.