QA Analyst

TL;DR

QA Analyst (SaaS): Manual end-to-end testing of features for project-based business software with an accent on real-user experience and close collaboration with developers. Focus on owning testing from ticket to sign-off, API validation with Postman, and data checks with SQL Server.

Location: Hybrid in Manchester city-centre office

Company

Fast-growing software company delivering industry-focused SaaS for professional services firms and project-based businesses to win work, deliver profitably, and make data-driven decisions.

What you will do

• Perform manual end-to-end testing from ticket pickup to feature sign-off, owning the full testing process.
• Test features like a real user from the front end, focusing on actual customer experience.
• Work closely with developers in small squads, reviewing changes together and catching issues early.
• Embed into engineering squads using Shape Up cycles (6-week builds + 2-week cool-off).

Requirements

• Experience testing SaaS products and solid grasp of SDLC.
• Comfortable with Postman for API testing and SQL Server for data validation.
• Clear, confident communicator able to write actionable bug reports and have direct conversations.

Nice to have

• ISTQB certification.
• Automation experience.
• Exposure to performance testing.

Culture & Benefits

• Collaborative culture with engineering excellence, openness, and input from across the business.
• Private medical & dental insurance, life assurance, Help@Hand 24/7 support.
• Enhanced parental leave, Reward Gateway discounts, team outings and events.
• Modern Manchester city-centre WeWork office with great facilities and free barista coffee.

Hiring process

• Stage 1: Talent Acquisition Call.
• Stage 2: Technical Task.
• Stage 3: Technical Team Interview.
• Stage 4: Final Interview.