Renewal Representative (Customer Success)

TL;DR

Renewal Representative (Customer Success): Managing standard subscription renewals, ensuring data accuracy, and driving customer satisfaction with an accent on CRM systems, quoting processes, and customer account management. Focus on supporting retention efforts, assisting with growth opportunities, and collaborating across teams for seamless renewals.

Location: Budapest, Hungary (Hybrid)

Company

hirify.global creates intuitive products that simplify learning, personal development, and meaningful relationships in education and careers.

What you will do

• Manage standard subscription renewals and ensure data accuracy.
• Drive customer satisfaction and support retention efforts.
• Assist in identifying growth opportunities.
• Collaborate across teams to ensure seamless renewals.
• Develop expertise in CRM systems, quoting processes, and customer account management.

Requirements

• Must be located in Budapest, Hungary for hybrid work.
• Entry-level experience suitable for foundational role in customer success.
• Pass background check and identity verification.
• Provide valid contact number and residential address.

Culture & Benefits

• Competitive benefits varying by location.
• Diverse and inclusive environment.
• Equal opportunity employer complying with local laws.