Software Quality Assurance Engineer IV (Lottery)

TL;DR

Principal Test Engineer (Lottery Systems): Leading quality assurance for complex lottery systems deployed in live customer environments with an accent on incident leadership, system integration, and test strategy execution. Focus on root cause analysis, end-to-end integration validation, and ensuring production reliability under high-stakes scenarios.

Location: AU

Company

Global leader in lottery technology delivering secure systems, operations, retail, and digital solutions to governments and regulators worldwide with approximately 6,000 employees.

What you will do

• Serve as primary escalation point for customer issues and production incidents, owning investigation, coordination, and resolution including root cause analysis.
• Lead system integration validation in customer environments, defining end-to-end scenarios with failure and recovery paths.
• Define and execute test strategies, plans, functional, integration, and regression testing with full traceability to requirements.
• Provide technical quality leadership across projects, ensuring timelines, standards, and customer readiness are met.
• Coordinate with global engineering, support, operations teams, and third-party vendors across time zones.
• Maintain documentation for requirements, test plans, reports, defect analysis, and release readiness.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent.
• 6+ years’ experience in software testing, including complex systems and integration testing.
• Proven technical leadership in software delivery, system integration, or customer support.
• Strong understanding of SDLC, defect management, and production support operations.
• ISTQB Advanced Level (or equivalent) certification.
• Fluent written and spoken English.

Culture & Benefits

• Customer-first mindset with strong collaboration and relationship building.
• Confident, accountable decision-making and results-driven execution.
• Continuous improvement, innovation, high resilience, and self-leadership.
• Commitment to diversity, inclusion, and equal opportunity employment.
• Global team environment with focus on integrity, responsibility, and information security training.