Senior Azure Platform Support Engineer (Azure)

TL;DR

Senior Azure Platform Support Engineer (Azure): Ensuring stability, performance, and security of mission-critical services on Microsoft Azure with an accent on Tier 3 technical support, PaaS hosting, and identity services. Focus on performing deep-dive Root Cause Analysis, automating operational tasks with IaC, and optimizing complex Azure networking configurations.

Location: Remote (Worldwide)

Company

hirify.global is a fast-paced, high-energy global firm dedicated to providing innovative and creative solutions to meet evolving client needs.

What you will do

• Serve as the Tier 3 escalation point for complex, high-impact incidents related to the Azure platform.
• Perform deep-dive Root Cause Analysis (RCA) and implement preventative measures to ensure reliability.
• Diagnose and resolve intricate issues within Azure PaaS environments, including App Service, Functions, and AKS.
• Manage and troubleshoot complex Azure networking components, including VNET, NSGs, Firewalls, and Front Door.
• Configure and manage Azure AD/Entra ID, focusing on authentication, RBAC, and Conditional Access.
• Develop automation scripts and Infrastructure as Code (IaC) using Terraform, Bicep, PowerShell, and Python.

Requirements

• 5+ years of technical experience, with at least 3 years focused on advanced Azure support and engineering.
• Deep expertise in Azure IaaS, PaaS, and Networking (VNET, NSG, Azure Firewall, AFD).
• Strong practical experience with Azure AD/Entra ID for identity and access management.
• Proficiency in PowerShell, Azure CLI, or Python for automation and troubleshooting.
• Bachelor’s degree in Computer Science or a related technical field.
• Open to qualified candidates worldwide.

Nice to have

• Microsoft Certifications: AZ-104, AZ-305, or AZ-700.
• Experience with Azure Monitor, Application Insights, and Log Analytics.
• Familiarity with ITIL frameworks.

Culture & Benefits

• High-energy environment with a focus on innovation and creative problem-solving.
• Collaborative, inclusive culture based on trust, integrity, and open communication.
• Flexible and adaptable approach to daily priorities in a fast-paced setting.
• Great Place to Work Certified organization.