Genesys Developer

TL;DR

Genesys Developer (.NET): Design and develop Genesys desktop solutions including installation, configuration, and custom development with an accent on business and technical requirements definition. Focus on facilitating JAD sessions, ensuring on-time delivery, and mentoring team members.

Location: Remote

Salary: DOE (extremely competitive)

Company

Growing company providing professional services in customer experience with a collaborative and flexible work environment.

What you will do

• Facilitate JAD sessions with customers to gather requirements
• Define and document detailed business and technical requirements
• Design and develop Genesys desktop solutions
• Handle Genesys installation, configuration, and development
• Collaborate with project managers for on-time, quality delivery
• Assist sales team with customer meetings and technical presentations
• Mentor other technical team members

Requirements

• At least 2 years of experience with Genesys Desktop (iWS, WDE, WWE)
• At least 2 years of .NET and C# development experience
• Excellent communication and client interaction skills

Nice to have

• Genesys Routing
• Genesys Composer
• Genesys Reporting
• Genesys Voice Portal
• Genesys SIP Server
• Genesys eServices
• Genesys iWD
• Java development

Culture & Benefits

• Excellent compensation and benefits
• Challenging projects with new technologies
• Collaborative yet flexible work environment
• Relocation assistance available for the right candidate